Magento freezes when i click install
Posted by: Evolution (
Date: June 26, 2019 03:14PM

rying to install Magento version 2.3.2 on a WampServer Version 3.1.9 32bit, Apache version is 2.4.39 PHP 7.1.29 MySQL 5.7.26 when i reach the install button after filling all my details in it freezes, It freezes on 0% and the console log reads: Starting Magento installation: File permissions check...

Required extensions check...

Enabling Maintenance Mode...

Installing deployment configuration...

Installing database schema: Schema creation/updates:

Appache error log

Last details on error log are

[Wed Jun 26 14:05:30.291648 2019] [mpm_winnt:notice] [pid 7444:tid 420] AH00422: Parent: Received shutdown signal -- Shutting down the server.
[Wed Jun 26 14:06:00.269866 2019] [mpm_winnt:notice] [pid 7444:tid 420] AH00431: Parent: Forcing termination of child process 3784
[Wed Jun 26 14:06:06.980805 2019] [mpm_winnt:notice] [pid 5720:tid 420] AH00455: Apache/2.4.39 (Win32) PHP/7.1.29 configured -- resuming normal operations
[Wed Jun 26 14:06:06.980805 2019] [mpm_winnt:notice] [pid 5720:tid 420] AH00456: Apache Lounge VC15 Server built: Mar 28 2019 11:11:01
[Wed Jun 26 14:06:06.980805 2019] [core:notice] [pid 5720:tid 420] AH00094: Command line: 'c:\\wamp\\bin\\apache\\apache2.4.39\\bin\\httpd.exe -d C:/wamp/bin/apache/apache2.4.39'
[Wed Jun 26 14:06:06.990805 2019] [mpm_winnt:notice] [pid 5720:tid 420] AH00418: Parent: Created child process 4052
[Wed Jun 26 14:06:07.712201 2019] [mpm_winnt:notice] [pid 4052:tid 336] AH00354: Child: Starting 64 worker threads.

Any help greatly appreciated

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Re: Magento freezes when i click install
Posted by: Otomatic (Moderator)
Date: June 26, 2019 03:38PM


Apache logs are the most normal thing to do.
It is the php and mysql logs that you have to look at.

This is the kind of problem you have to discuss with the web application provider, Magento.

It is totally impossible for Wampserver, which is only a web server, php, mysql like almost all hosts, to know the procedures and possible installation problems of thousands of web applications and hundreds of CMS.

In addition, web applications and CMS must be installed in a VirtualHost, as with all hosting providers.

Wampserver 3.2.2 32 bit - Apache 2.4.43 - PHP 7.4.6/7.3.18/..../5.6.40 - MySQL 5.7.30 - MariaDB 10.4.12
Wampserver 3.2.2 64 bit - Apache 2.4.43 - PHP 7.4.6/7.3.18/..../5.6.40 - MySQL 5.7.30/8.0.20 - MariaDB 10.4.12
PhPMyadmin 5.0.2 - MysqlDumper 1.24.5
on W10 and W7 Pro 64 bit
Documentation Apache - Documentation PHP - Documentation MySQL - Wampserver install files & addons
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« It's not because they are many to be wrong, they are necessarily right. Coluche »

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