Install TeamViewer and I will troubleshoot for you.
Install TV, then run it.
Do this before attempting a connection.
How to Configure Team Viewer so it does not require port 80 or 443Run TV
Extras -> Options -> Advanced -> Press the Show Advanced options Button
Look for the section called 'Advanced Network Connections'
Check the checkbox saying [ Dont use incomming port 80 (recommended for web servers only ) ]
Stop and restart TV.
Then
Send me a
Private Message containing the TV ID and PASSWORD so I can connect.
Leave TV running as it will change the password each time you restart it.
I am on UK time (GMT) and am normally available 09:00 - 16:00 and normally later into the evening.
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(Windows 10 Pro 64bit) (Wampserver 3.3.4 64bit) Aestan Tray Menu 3.2.5.4
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