WampServer

Hi,
1. I ran downloaded and ran the latest version of the VisualCppRedist_AIO_x86_x64.exe file and ran it as administrator.
2. The program executed successfully and the installation was completed.
3. I restarted my machine
4. I launched wamp server.

Expected Result: Wamp Server Tray should open on left/ right click when wamp is running
Actual: Same as before. Tray does not display when hoving mouse over or left/right click. On hover, it shows message "WAMPSERVER- All services running -server offline".

Is there anything else you can recommend?

Hi Otomatic,
1. I downloaded and ran the latest version of VisualCppRedist_AIO_x86_x64.exe (as administrator). No issues and the installation was successful.

2. After install, I restarted the machine

3. After server restart, I launched WampServer as admin

Expected Result: WampServer tray opens with left or right click
Actual Result: No change from before. WampServer Icon displaying. On hover it show message " WAMPSERVER - all services running - server offline". Left click/ right click does not bring up the menus.

Is there anything else you'd recommend? Thank you again!

Hi,

> On hover it show message " WAMPSERVER - all services running - server offline".
It should only be "All services running".
This confirms that several files are not replaced/modified during the update, including language files and wampmanager.tpl.
There's a problem on your system which is causing files not to be copied.

After a backup of the wamp64 folder :
- empty the file wamp64/wampmanager.tpl
You can't delete it; it must exist for the update to take place.
- Delete:
-- All files and folders in the wamp64\scripts\ folder
-- All files and folders in the folder e:\wamp64\lang\

- Run update Wampserver 3.3.3
- Run Aestan Tray Menu 3.2.5.5

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Documentation Apache - Documentation PHP - Documentation MySQL - Wampserver install files & addons

Hi Otomatic,
Still no luck, I:
1. backed up of the wamp64 folder :
2. empty the file wamp64/wampmanager.tpl
3. Deleted:
-- All files and folders in the wamp64\scripts\ folder
-- All files and folders in the folder e:\wamp64\lang\
4. Ran (as admin):
- Run update Wampserver 3.3.3 - install was successful
- Run Aestan Tray Menu 3.2.5.5 - install was successful
5. Restarted the server

Expected: On WAMPServer launch, I should expect the WAMPServer left & right menus to appear.
Actual: On hover, still showing "WAMP Server - All Services Running - Server Offline"

Would you recommend starting from scratch and just uninstalling and reinstalling WAMP Server? If so what steps do I need to take? Thank you for your patience in this process.

Jeff

Hi,

> "WAMP Server - All Services Running - Server Offline"

Are you sure you only have one version of Wampserver on your machine?
Isn't there an old version that's been incorrectly uninstalled?

This message was displayed up to and including version 3.2.8, but has been modified since version 3.2.9.

This message should read "All services running".

This message comes from the wampmanager.tpl file and the line :

[Messages]
AllRunningHint={$w_allServicesRunning}

The variable $w_allServicesRunning comes from the language file wamp64\lang\english.lang:

$w_allServicesRunning = 'All services running';

Is this what you have in your own files?

If that's what's in your own files, that means it's not "that" version of Wampserver that's being launched.

- 1 - What is the Wampserver installation path??
- 2 - What is the target of the Wampserver64 desktop shortcut?

- 3 - Do these registry keys exist?
- 3.1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{wampserver32}_is1
- 3.2 - HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{wampserver32}_is1
- 3.3 - HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{wampserver64}_is1

For existing keys, what is the value of the subkey : InstallLocation

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Documentation Apache - Documentation PHP - Documentation MySQL - Wampserver install files & addons



Edited 1 time(s). Last edit at 01/25/2024 11:34AM by Otomatic.

Hi Otomatic,
I had to step away for another project for a few days. I had a chance to look at your questions below. I'm providing the answers in line. Let me know if they make sense.

>>>Are you sure you only have one version of Wampserver on your machine?
Isn't there an old version that's been incorrectly uninstalled?

-As far as I'm aware, we have only one install on the server. Do you have a recommended way to check?



>>>This message was displayed up to and including version 3.2.8, but has been modified since version 3.2.9.

This message should read "All services running".

This message comes from the wampmanager.tpl file and the line :
[Messages]
AllRunningHint={$w_allServicesRunning}
The variable $w_allServicesRunning comes from the language file wamp64\lang\english.lang:
$w_allServicesRunning = 'All services running';

Is this what you have in your own files?
- YES, i can confirm that both files you mentioned have similar language. See here:

- wampmanager.tpl ->
[Messages]
AllRunningHint={$w_allServicesRunning}
SomeRunningHint={$w_oneServiceRunning} - {$w_state_services}
NoneRunningHint={$w_allServicesStopped} - {$w_state_services}



-wamp64\lang\english.lang->

$w_allServicesRunning = 'All services running';
$w_oneServiceRunning = '%n of %t services running';
$w_allServicesStopped = 'None of %t services running';
$w_state_services = 'Right-Click -> Tools -> Check state of services';


>>>If that's what's in your own files, that means it's not "that" version of Wampserver that's being launched.

- 1 - What is the Wampserver installation path??
C:\wamp64


- 2 - What is the target of the Wampserver64 desktop shortcut?
C:\wamp64\wampmanager.exe (note: I obtained the target by doing a right click on the desktop shortcut > properties > shortcut > target field

- 3 - Do these registry keys exist?
- 3.1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{wampserver32}_is1

No, this key does not exist


- 3.2 - HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{wampserver32}_is1
No, this key does not exist

- 3.3 - HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{wampserver64}_is1

Yes, this key does exist in the registry.
subkey : InstallLocation - c:\wamp64\

For existing keys, what is the value of the subkey : InstallLocation

Adding to the previous response, I can confirm that I only have one wampmanager.exe application installed (I just deleted a couple of backups that were on the server)

C:\>DIR wampmanager.exe /s /p
Volume in drive C has no label.
Volume Serial Number is A2BD-5AAF

Directory of C:\wamp64

12/06/2023 10:13 AM 8,766,864 wampmanager.exe
1 File(s) 8,766,864 bytes

Total Files Listed:
1 File(s) 8,766,864 bytes
0 Dir(s) 45,743,943,680 bytes free

No response to:
> For existing keys, what is the value of the subkey : InstallLocation

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Documentation Apache - Documentation PHP - Documentation MySQL - Wampserver install files & addons

Hi Otomatic,
The response to the question was included above. I’ll repaste here:

- 3.3 - HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{wampserver64}_is1

Yes, this key does exist in the registry.
subkey : InstallLocation - c:\wamp64\

Hi,

> InstallLocation - c:\wamp64\

It is therefore the Wampserver version installed in c:\wamp64\ that will be updated by wampserver3_x64_update3.3.3.exe, and this is also where any additional versions of Apache, PHP, MySQL or MariaDB will be installed.

It may be necessary to apply the Aestan Tray Menu 3.2.5.5 update even if already applied.

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Documentation Apache - Documentation PHP - Documentation MySQL - Wampserver install files & addons

Hi Otomatic,

1. I downloaded the Aestan Tray Menu 3.2.5.5 update again and installed as admin (I did two attempts, both unsuccessful).
2. When running the installer, I picked the option:
* Full installation > Aestan Tray Menu Colours default (on first install attempt)
* Custom installation > Aestan Tray Menu Colours default (on second install attempt)

3. I'm still showing the same result where the tray does not display the Left and Right menus. Note: I also redownloaded the wampmanager.ini repair tool (fresh download) and ran the tool to see if that worked. It did not.

Do you suggest maybe just starting from scratch and doing a new install?

Hi,

> (I did two attempts, both unsuccessful).
It's so lacking in detail!
What do you mean by "unsuccessful"?

> Do you suggest maybe just starting from scratch and doing a new install?
I'm not at all sure that this will solve the problem!
Nevertheless, proceed as follows:

- 1 - Uninstall Wampserver

- 2 - After uninstallation, check:
---- Folder c:\wamp64\ no longer exists (otherwise delete it completely)
---- Via the service manager, check that the wampapache64, wampmysqld64 and wampmariadb64 services no longer exist (if not, remove them).

- 3 - Restart the machine

- 4 - Even if already done, install VC++ redistributables using only
---- VisualCppRedist_AIO_x86_x64.exe
---- It takes "a while" but it cleans up obsolete VC++.

- 5 - Restart the machine

- 6 - Install Wampserver 3.3.2

Of course, all this must be done in an Administrator session and as an administrator.

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Documentation Apache - Documentation PHP - Documentation MySQL - Wampserver install files & addons

Hi Otomatic,

Sorry for lack of details. In terms of unsuccessful, what I meant is that after installing Aestan Tray Menu 3.2.5.5 a) Full installation > Aestan Tray Menu Colours default (on first install attempt) and b)Custom installation > Aestan Tray Menu Colours default (on second install attempt), neither attempt seemed to change the expected outcome. After the install completed, I launched wampmanger. I still saw the same result as previously state in which I cannot open up the tray left or right menus. When I hovered over the wamp manager icon (which was lit up to green color), the message still said "WAMPSERVER- All services running -server offline". Note: this was after restarting the server.

I will now attempt to do a new install using your instructions and let you know if that resolves the issue.

Ok, I was able to reinstall wampserver manager successfully after uninstalling the faulty version. I'm not running Wampserver 3.3.2 and that includes Apache 2.4.58 and PHP 8.2.13 which is what I set out to accomplish. I can now focus on comparing folders and files from this new version to the backup which included database and website specific files and configurations I made prior. This will take some time I'm sure but I wanted to say thank you for your guidance and help. I've learned quite a bit and how others who see this can learn as well. Take care Otomatic and I'll reach out if anything else comes up. You've been great!

Hi.

If it might help anyone I was upgrading from 3.3.5 to 3.3.7 and was getting the same error:

Syntax Error:
Verify Index: TextKey0
Number of incorrect items.

The tray app version was still saying 3.3.5

I checked the php_error.log and there were entries related to this:

PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 16777224 bytes) in D:\wamp64\scripts\refresh.php on line 577
PHP Stack trace:
PHP 1. {main}() D:\wamp64\scripts\refresh.php:0
PHP 2. file($filename = 'd:/wamp64/logs/accessx.log') D:\wamp64\scripts\refresh.php:577


I looked at the refresh.php file and at line 577 it is doing some processig of log filles and some of my log files are quite large so when it tries to read them it fills the available memory and breaks.

The section of code around line 577 has a conditional check for config setting AutoCleanLogs = "on" so I edited the wampmanager.conf file, found the AutoCleanLogs option and set it to "off".

After opening the wamp app again it started ok and shows the correct version 3.3.7 in the tray app and all seems to be ok.

Hi,

If you don't clean up the log files, it will happen to you again.

What's the point of keeping such big log files?

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Documentation Apache - Documentation PHP - Documentation MySQL - Wampserver install files & addons

Hi.

It just happens we get some big php_error log files sometimes when we turn on certain tracing options on busy websites. We have daily log files and keep for a month, it is just that occasionally the daily logs get big.

The post wasn't really about log files, more that if folks get issues similar the one I got then checking the php_error.log might help them identify what the problem is and how to fix it.