1 - Windows version used (Specify version number AND whether 32 or 64 bit)
Windows 10 64-bit
2 - Version WampServer (Specify version number AND whether 32 or 64 bit)
WAMP 3.0.6 64
3 - Apache Version
Apache 2.4.23
4 - PHP Version
5.6.25-7.0.10
5 - MySQL Version
5.7.14
6 - What color is the WampServer icon (in the notification area of the taskbar)
Red. If I install it, I change port from 80 to 8080 and it goes green. But if I restart computer and try again, it stays red.
When all goes well it should be green, but it may be red or orange.
If the WampServer icon is NOT GREEN please ensure you have looked at these files :-
a - Apache error log
-- ( wampmanager -> Apache -> Apache error log )
[Sun Jan 29 20:39:58.215766 2017] [auth_digest:notice] [pid 5800:tid 592] AH01757: generating secret for digest authentication ...
[Sun Jan 29 20:39:58.239803 2017] [mpm_winnt:notice] [pid 5800:tid 592] AH00455: Apache/2.4.23 (Win64) PHP/5.6.25 configured -- resuming normal operations
[Sun Jan 29 20:39:58.239803 2017] [mpm_winnt:notice] [pid 5800:tid 592] AH00456: Apache Lounge VC14 Server built: Jul 1 2016 11:43:51
[Sun Jan 29 20:39:58.239803 2017] [core:notice] [pid 5800:tid 592] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.23\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.23'
[Sun Jan 29 20:39:58.241306 2017] [mpm_winnt:notice] [pid 5800:tid 592] AH00418: Parent: Created child process 6316
[Sun Jan 29 20:39:58.447138 2017] [auth_digest:notice] [pid 6316:tid 504] AH01757: generating secret for digest authentication ...
[Sun Jan 29 20:39:58.465651 2017] [mpm_winnt:notice] [pid 6316:tid 504] AH00354: Child: Starting 64 worker threads.
[Sun Jan 29 21:11:43.060994 2017] [mpm_winnt:notice] [pid 5800:tid 592] AH00422: Parent: Received shutdown signal -- Shutting down the server.
[Sun Jan 29 21:11:45.076716 2017] [mpm_winnt:notice] [pid 6316:tid 504] AH00364: Child: All worker threads have exited.
[Sun Jan 29 21:11:45.129628 2017] [mpm_winnt:notice] [pid 5800:tid 592] AH00430: Parent: Child process 6316 exited successfully.
[Sun Jan 29 21:31:24.468525 2017] [auth_digest:notice] [pid 2316:tid 528] AH01757: generating secret for digest authentication ...
[Sun Jan 29 21:31:24.510536 2017] [mpm_winnt:notice] [pid 2316:tid 528] AH00455: Apache/2.4.23 (Win64) PHP/5.6.25 configured -- resuming normal operations
[Sun Jan 29 21:31:24.510536 2017] [mpm_winnt:notice] [pid 2316:tid 528] AH00456: Apache Lounge VC14 Server built: Jul 1 2016 11:43:51
[Sun Jan 29 21:31:24.510536 2017] [core:notice] [pid 2316:tid 528] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.23\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.23'
[Sun Jan 29 21:31:24.512543 2017] [mpm_winnt:notice] [pid 2316:tid 528] AH00418: Parent: Created child process 1504
[Sun Jan 29 21:31:24.823641 2017] [auth_digest:notice] [pid 1504:tid 476] AH01757: generating secret for digest authentication ...
[Sun Jan 29 21:31:24.842161 2017] [mpm_winnt:notice] [pid 1504:tid 476] AH00354: Child: Starting 64 worker threads.
[Sun Jan 29 21:55:42.175287 2017] [mpm_winnt:notice] [pid 2316:tid 528] AH00422: Parent: Received shutdown signal -- Shutting down the server.
[Sun Jan 29 21:55:44.201390 2017] [mpm_winnt:notice] [pid 1504:tid 476] AH00364: Child: All worker threads have exited.
[Sun Jan 29 21:55:44.247804 2017] [mpm_winnt:notice] [pid 2316:tid 528] AH00430: Parent: Child process 1504 exited successfully.
-- ( wampmanager -> Apache -> Apache access log )
TOO BIG TO POST FULL, HERE IS TOP SMALL PART.
::1 - - [29/Jan/2017:20:52:48 -0800] "GET /Ms HTTP/1.1" 301 320
::1 - - [29/Jan/2017:20:52:48 -0800] "GET /Ms/ HTTP/1.1" 302 -
::1 - - [29/Jan/2017:20:52:50 -0800] "GET /Ms/wp-includes/css/buttons.min.css?ver=4.7.2 HTTP/1.1" 200 6361
::1 - - [29/Jan/2017:20:52:50 -0800] "GET /Ms/wp-admin/css/install.min.css?ver=4.7.2 HTTP/1.1" 200 5966
::1 - - [29/Jan/2017:20:52:48 -0800] "GET /Ms/wp-admin/setup-config.php HTTP/1.1" 200 10767
::1 - - [29/Jan/2017:20:52:50 -0800] "GET /Ms/wp-admin/images/wordpress-logo.svg?ver=20131107 HTTP/1.1" 200 1521
::1 - - [29/Jan/2017:20:52:50 -0800] "GET /Ms/wp-includes/js/jquery/jquery.js?ver=1.12.4 HTTP/1.1" 200 97184
::1 - - [29/Jan/2017:20:52:50 -0800] "GET /Ms/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1 HTTP/1.1" 200 10056
::1 - - [29/Jan/2017:20:52:50 -0800] "GET /Ms/wp-admin/js/language-chooser.min.js?ver=4.7.2 HTTP/1.1" 200 374
::1 - - [29/Jan/2017:20:52:50 -0800] "GET /Ms/wp-admin/images/spinner.gif HTTP/1.1" 200 4162
::1 - - [29/Jan/2017:20:52:50 -0800] "GET /favicon.ico HTTP/1.1" 200 202575
::1 - - [29/Jan/2017:20:52:59 -0800] "POST /Ms/wp-admin/setup-config.php?step=0 HTTP/1.1" 200 2326
::1 - - [29/Jan/2017:20:53:02 -0800] "GET /Ms/wp-admin/setup-config.php?step=1 HTTP/1.1" 200 2711
::1 - - [29/Jan/2017:20:54:17 -0800] "POST /Ms/wp-admin/setup-config.php?step=2 HTTP/1.1" 500 4268
::1 - - [29/Jan/2017:20:54:23 -0800] "GET /Ms/wp-admin/setup-config.php?step=1 HTTP/1.1" 200 2711
::1 - - [29/Jan/2017:20:54:35 -0800] "POST /Ms/wp-admin/setup-config.php?step=2 HTTP/1.1" 500 4277
::1 - - [29/Jan/2017:20:54:40 -0800] "POST /Ms/wp-admin/setup-config.php?step=2 HTTP/1.1" 500 4268
::1 - - [29/Jan/2017:20:54:43 -0800] "POST /Ms/wp-admin/setup-config.php?step=2 HTTP/1.1" 500 4259
::1 - - [29/Jan/2017:20:55:14 -0800] "GET /Ms/wp-admin/setup-config.php?step=1 HTTP/1.1" 200 2711
::1 - - [29/Jan/2017:20:55:15 -0800] "POST /Ms/wp-admin/setup-config.php?step=2 HTTP/1.1" 500 4268
::1 - - [29/Jan/2017:20:55:31 -0800] "POST /Ms/wp-admin/setup-config.php?step=2 HTTP/1.1" 500 4280
::1 - - [29/Jan/2017:20:56:10 -0800] "GET / HTTP/1.1" 200 5343
::1 - - [29/Jan/2017:20:56:10 -0800] "GET /wampthemes/classic/style.css HTTP/1.1" 200 2466
::1 - - [29/Jan/2017:20:56:10 -0800] "GET /index.php?img=gifLogo HTTP/1.1" 200 4549
::1 - - [29/Jan/2017:20:56:10 -0800] "GET /index.php?img=pngPlugin HTTP/1.1" 200 548
::1 - - [29/Jan/2017:20:56:10 -0800] "GET /index.php?img=pngFolder HTTP/1.1" 200 850
::1 - - [29/Jan/2017:20:56:10 -0800] "GET /index.php?img=pngWrench HTTP/1.1" 200 741
::1 - - [29/Jan/2017:20:56:10 -0800] "GET /index.php?img=pngFolderGo HTTP/1.1" 200 694
::1 - - [29/Jan/2017:20:56:10 -0800] "GET /index.php?img=favicon HTTP/1.1" 200 1429
::1 - - [29/Jan/2017:20:56:12 -0800] "GET /phpmyadmin/ HTTP/1.1" 200 3052
::1 - - [29/Jan/2017:20:56:12 -0800] "GET /phpmyadmin/js/codemirror/lib/codemirror.css?v=4.6.4 HTTP/1.1" 200 7771
b - MySQL error log ( wampmanager -> MySQL -> MySQL log )
2017-01-30T04:39:35.689661Z 0 [Warning] InnoDB: Resizing redo log from 2*3072 to 2*320 pages, LSN=2524895
2017-01-30T04:39:35.799830Z 0 [Warning] InnoDB: Starting to delete and rewrite log files.
2017-01-30T04:39:35.860936Z 0 [Warning] InnoDB: New log files created, LSN=2524895
c - PHP error log ( wampmanager -> PHP -> PHP error log )
[30-Jan-2017 04:39:34 UTC] No error - Only to create the file
[30-Jan-2017 04:57:06 UTC] WordPress database error Unknown column 'wp_' in 'field list' for query SELECT wp_
Depending on the error, one or all of the above may be empty so also look at
d - The windows event viewer
--- Windows Key + R to launch the run dialog then enter eventvwr.exe and press the OK button
--- - On the left side of the windows click 'Windows Logs -> Applications'
--- - Look for the names 'Apache Service' or 'MySQL' in the Source column which have a error symbol in the first column.
If you find any errors that you cannot fix for yourself please post the COMPLETE EXACT error message in your question.
Log Name: Application
Source: Apache Service
Date: 12/31/2016 10:25:55 AM
Event ID: 3299
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: RobertHaney-PC
Description:
The Apache service named reported the following error:
>>> AH00451: no listening sockets available, shutting down .
Event Xml:
<Event xmlns="[
schemas.microsoft.com];
<System>
<Provider Name="Apache Service" />
<EventID Qualifiers="0">3299</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-12-31T18:25:55.332234600Z" />
<EventRecordID>26209</EventRecordID>
<Channel>Application</Channel>
<Computer>RobertHaney-PC</Computer>
<Security />
</System>
<EventData>
<Data>The Apache service named</Data>
<Data>
</Data>
<Data>reported the following error:
>>></Data>
<Data>AH00451: no listening sockets available, shutting down</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
7 - In the file c:\Windows\System32\drivers\etc\hosts, what are the active lines with the name [localhost] in them?
* Active means no # at the beginning of the line.
127.0.0.1 Aetas.dev
::1 Aetas.dev
If the WampServer icon is green: Stays red
8 - Do you have access to localhost (Homepage WampServer)?
8a - If so, is there an error message at the bottom of the page?
9 - Do you have access to phpMyAdmin?
10 - If you refer to an error message, please include the EXACT wording of the error in your post
11 - If you use an Antivirus and / or Firewall, please include the names of these
12 - What is the full path to the installation of WampServer (eg D:\wamp\)
13 - If you have one or more Virtual Hosts defined, please show their definition(s)