WampServer

* Win 7 Hm Prem SP1, 64bit
* Port 80 is avalable
* wampserver2.5-Apache-2.4.9-Mysql-5.6.17-php5.5.12-64b.exe just installed
* WampServer icon : orange
* wampmysqld64 service starts
* wampapache64 service does not start -- in Event Viewer -> Custom Views -> Administrative events I find a red exclamation point error for Apache Service that says "The Apache service named reported the following error: >>> (20014)Internal error: AH00530: initialisation: bug or getaddrinfo fail".
None of the error logs even exist, let alone contain error messages.

Based on advice I found elsewhere on the Internet, I added the followng line to the Apache httpd.conf file : "Listen 127.0.0.1". That had no effect -- the WampServer is still orange and the wampapache64 service still does not start.

Help!

In case it's helpful, I have another copy of MySQL installed on my computer. I stop its MySQL service before trying to start wampserver. In the past I had a copy of Apache installed, I once tried several years ago to install WAMP without success, and did install XAMPP after that. All have long since been deleted.

Harvey

Hi Harvey,

It sounds like something else has already grabbed port 80. Can you run this and report what it says please

left click wampmanager -> Apache -> Test Port 80

---------------------------------------------------------------------------------------------
(Windows 10 Pro 64bit) (Wampserver 3.3.4 64bit) Aestan Tray Menu 3.2.5.4
<Apache versions MULTIPE> <PHP versions MULTIPLE> <MySQL Versions MULTIPLE>
<MariaDB versions MULTIPLE> <phpMyAdmin versions MULTIPLE> <MySQL Workbench 8.0.23>
Read The Manuals Apache -- MySQL -- PHP -- phpMyAdmin
Get your Apache/MySQL/mariaDB/PHP ADDONs here from the WAMPServer alternate Repo
-X-X-X- Backup your databases regularly Here is How dont regret it later! Yes even when developing -X-X-X-

RiggsFolly,

Thanks for getting back to me. It looks like you missed my earler note that "Port 80 is available".

Nevertheless, Iwent back and verified. As I'm composing this, I get from WampServer the msg "Your post 80 is not actually used;"

I then stop my MySQL service and start the wampmysqld64 service. As expected, the port 80 is still available.

I then try to start the wampapache64 service -- it won't start. When I check in Event Viewer, I find the message "The Apache service named reported the following error:
>>> (20014)Internal error: AH00530: initialisation: bug or getaddrinfo fail"

Further suggestions?

Harvey, in very warm Bordeaux

Ahh sorry yes I missed that.

Oh now I see, if you still have

Listen 127.0.0.1

Then remove it. `127.0.0.1` is an IP address and a `Listen` Command wants a port number

So return it to

Listen 0.0.0.0:80
Listen [::0]:80

which basically says listen to any ip address on port 80.



If that does nto solve it try these commands from a command window launched using the "Run as Administrator" option

Open a command prompt as Administrator

Run

netsh winsock reset
netsh winsock reset catalog
netsh int ip reset reset.log
netsh int ipv4 reset reset.log
netsh int ipv6 reset reset.log
ipconfig /flushdns

Reboot if necessary

Try apache again

---------------------------------------------------------------------------------------------
(Windows 10 Pro 64bit) (Wampserver 3.3.4 64bit) Aestan Tray Menu 3.2.5.4
<Apache versions MULTIPE> <PHP versions MULTIPLE> <MySQL Versions MULTIPLE>
<MariaDB versions MULTIPLE> <phpMyAdmin versions MULTIPLE> <MySQL Workbench 8.0.23>
Read The Manuals Apache -- MySQL -- PHP -- phpMyAdmin
Get your Apache/MySQL/mariaDB/PHP ADDONs here from the WAMPServer alternate Repo
-X-X-X- Backup your databases regularly Here is How dont regret it later! Yes even when developing -X-X-X-

Done -- no change.

Modified httpd.conf by commenting out the line "Listen 12.34.56.78:80".
Left the two lines:
Listen 0.0.0.0:80
Listen [::0]:80

(Noticed the following commented out line "#Listen 12.34.56.78:80".

Tried to restart wampapache64 -- it failed to start.

Typed at the dos prompt the various commands you suggested. Got varying responses. The one with ipv4 appeared to have no effect, most suggested a reboot. Waited till I had finished typing all the commands and rebooted. Tried again to restart wampapach64 service -- got the same error message.

More suggestions?

Harvey

PS: Your signature line reminds of me a small business consultant I knew in Houston over 20 years ago. She called her firm RTFM Associates. (RTFM = Read The Fucking Manual.)

Ooops! This line
Modified httpd.conf by commenting out the line "Listen 12.34.56.78:80".
should have read
Modified httpd.conf by commenting out the line "Listen 127.0.0.1".

Harvey

You have also commented out the line "Listen 12.34.56.78:80". as well right. Thats just a sample line and not required.

---------------------------------------------------------------------------------------------
(Windows 10 Pro 64bit) (Wampserver 3.3.4 64bit) Aestan Tray Menu 3.2.5.4
<Apache versions MULTIPE> <PHP versions MULTIPLE> <MySQL Versions MULTIPLE>
<MariaDB versions MULTIPLE> <phpMyAdmin versions MULTIPLE> <MySQL Workbench 8.0.23>
Read The Manuals Apache -- MySQL -- PHP -- phpMyAdmin
Get your Apache/MySQL/mariaDB/PHP ADDONs here from the WAMPServer alternate Repo
-X-X-X- Backup your databases regularly Here is How dont regret it later! Yes even when developing -X-X-X-

Yes, it is commented out.

Below is the relevant section from my httpd.conf file. There are only two active Listen lines.

Harvey

# Listen: Allows you to bind Apache to specific IP addresses and/or
# ports, instead of the default. See also the <VirtualHost>
# directive.
#
# Change this to Listen on specific IP addresses as shown below to
# prevent Apache from glomming onto all bound IP addresses.
#
#Listen 12.34.56.78:80
# =================================================================
# HPMorgan 16-07-2015 : Per msg at forum on wampserver.com, removed line added.
# =================================================================
# HPMorgan 13-07-2015 : Added following line per [michiel.wordpress.com]
# Listen 127.0.0.1
# ================================================================
# =================================================================
Listen 0.0.0.0:80
Listen [::0]:80

Can I suggest that you check that you have the MSVC runtime 2012 (VC11) installed on your system.

It can be downloaded from below link. Install both the 32bit and 64bit runtimes.

Microsoft Visual C++ 2012 [www.microsoft.com]

Press the Download button and on the following screen select VSU_4\vcredist_x86.exe
Install that download

Then go again to the download page and select VSU_4\vcredist_x64.exe
Install that download


( Dont download both and then try and install as they both come down with the same filename and then you will just get confused.

---------------------------------------------------------------------------------------------
(Windows 10 Pro 64bit) (Wampserver 3.3.4 64bit) Aestan Tray Menu 3.2.5.4
<Apache versions MULTIPE> <PHP versions MULTIPLE> <MySQL Versions MULTIPLE>
<MariaDB versions MULTIPLE> <phpMyAdmin versions MULTIPLE> <MySQL Workbench 8.0.23>
Read The Manuals Apache -- MySQL -- PHP -- phpMyAdmin
Get your Apache/MySQL/mariaDB/PHP ADDONs here from the WAMPServer alternate Repo
-X-X-X- Backup your databases regularly Here is How dont regret it later! Yes even when developing -X-X-X-

No change - still not starting.

Thanks for your patience. I'm hopeful we're close, just haven't found the right hangup.

What I did:
Followed your link, downloaded the installer, ran it. Since the runtime was already there, it offered to do a repair. I let it and it completed successfully. Tried to start the wampapache64 service -- no go. Same msg in Event Viewer as seen previously.

Harve

Hmmm...is there nothing else I can try in order to get wampserver to work on my machine? I've just confirmed that the Apache service will not start.

Harvey

I'm still without a working wampserver. Is there nothing else to try?

Harvey

Maybe the best idea would be to try a TeamViewer session.

TV is free for casual use, install it and then run it.

Send me the ID and PASSWORD from its startup page, AS A PRIVATE MESSAGE so only I see the password.

I will be around later this evening, in about 3 hours if you can also be available. ( maybe a little sooner than that

Does this sound like a good idea?

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(Windows 10 Pro 64bit) (Wampserver 3.3.4 64bit) Aestan Tray Menu 3.2.5.4
<Apache versions MULTIPE> <PHP versions MULTIPLE> <MySQL Versions MULTIPLE>
<MariaDB versions MULTIPLE> <phpMyAdmin versions MULTIPLE> <MySQL Workbench 8.0.23>
Read The Manuals Apache -- MySQL -- PHP -- phpMyAdmin
Get your Apache/MySQL/mariaDB/PHP ADDONs here from the WAMPServer alternate Repo
-X-X-X- Backup your databases regularly Here is How dont regret it later! Yes even when developing -X-X-X-

RiggsFolly,

MY apologies -- my view of the forum msgs wasn't updating and I just saw the your response. I'm willing to try when you are. I'm in Bordeaux (Paris time UTC-1). I'll check the forum again Friday (tomorrow) for your response.

Harvey

RiggsFolly,

Your honor is saved! I'm looking at a green Wampserver icon in the notification area.

Sequence of events:
Rebooted machine.
Relocked hosts file (that we had unlocked during testing) -- I am paranoid.
Uninstalled wampserver.
Deleted wamp folder on harddisk.
Redownloaded.
Reinstalled. Got msg from Avira at end of install about blocking attempt to modify hosts file.
Reuninstalled wampserver.
Redeleted wamp folder.
Unlocked hosts file.
Rereinstalled wampserver.
Got green icon! Life is good.
Checked hosts file -- couldn't see any changes in it. Curious.

Thanks for your patient efforts, the sharpening of my sensibility to anomalies, and for the suggestion to reinstall wampserver.

Now I'll try to install WordPress and see if Apache and MySQL are really working.

Harvey