WampServer

OS: Windows 7 Home Premium Service Pack 1 64 Bit
Wamp Version: 2.5, 64BIT
Apache: 2.4.9
MySQL: 5.6.17
PHP: 5.5.12
System Tray Wamp Color: Orange

Hostfile entries:
127.0.0.1 localhost
127.0.0.1 localhost
127.0.0.1 localhost


I tried installing WAMP and got the above mentioned error.
The error message in fill is as follows:

Could not execute menu item (internal Error) [Exception] Could not perform service action: The service has not been started.

I am stuck at this point on what to do. Could someone help me out?

I would appreciate it if one could point me to a solution to this issue.



Edited 1 time(s). Last edit at 09/20/2014 08:18AM by rbuttigieg.

Hi,

If the wampmanager icon is not GREEN then one of the services ( Apache(wampapache)/MySQL(wampmysqld) ) has not started properly.

How to tell which service is not running if the wampmanager icon is orange.

Left click the wampmanager icon to reveal the menu-> Apache -> Service
If the Start/Resume service menu is Green then Apache IS NOT running.

Left click the wampmanager icon to reveal the menu-> MySQL -> Service
If the Start/Resume service menu is Green then MySQL IS NOT running.

If Apache is the service that is not running it is normally, but not always, because something else has captured port 80.

Now do,
Left click the wampmanager icon to reveal the menu-> Apache -> Service -> Test port 80
This will launch a command window and display some information about what, if anything is using port 80.

Whatever it is should be re-configured to not use port 80 or uninstalled if you are not using it.

If port 80 is not the problem look for errors in the appropriate error log ( use the wamp manager menus to view the error logs )

If these do not exists or show no errors then also check the Windows Event Viewer
Start -> Administrative Tools -> Event Viewer
And look in the 'Windows Logs' -> Application' section accessed from the menu on the left of the dialog for error messages from Apache and or MySQL.


How to Configure SKYPE so it does not require port 80 or 443
( This does not appear to be necessary on recent versions i.e. after march 2014 )

Run SKYPE
then using the menus do this:
Tools -> Options -> Advanced -> Connection
Un-Check the checkbox next to 'Use port 80 and 443 as alternatives for incomming connections'
Now restart SKYPE for these changes to take effect.

If you are running Windows 8 SKYPE comes as a tiled app and this cannot ( as yet ) be configured in this way.
However if you uninstall the SKYPE app and install SKYPE in the old way, you can reconfigure it, and it works just as well.

How to Configure Team Viewer so it does not require port 80 or 443
Run TV
Extras -> Options -> Advanced -> Press the Advanced Button -> Advanced Network Connections
Check the checkbox saying [ Dont use incomming port 80 (recommended for web servers only )

If the problem is not obvious then post the errors here

---------------------------------------------------------------------------------------------
(Windows 10 Pro 64bit) (Wampserver 3.3.4 64bit) Aestan Tray Menu 3.2.5.4
<Apache versions MULTIPE> <PHP versions MULTIPLE> <MySQL Versions MULTIPLE>
<MariaDB versions MULTIPLE> <phpMyAdmin versions MULTIPLE> <MySQL Workbench 8.0.23>
Read The Manuals Apache -- MySQL -- PHP -- phpMyAdmin
Get your Apache/MySQL/mariaDB/PHP ADDONs here from the WAMPServer alternate Repo
-X-X-X- Backup your databases regularly Here is How dont regret it later! Yes even when developing -X-X-X-

Hi RiggsFolly, thanks for this. I followed each step and it worked perfectly. Appreciate your help and support.

If these do not exists or show no errors then also check the Windows Event Viewer
Start -> Administrative Tools -> Event Viewer
And look in the 'Windows Logs' -> Application' section accessed from the menu on the left of the dialog for error messages from Apache and or MySQL.

hi
I,m having the same problem and I followed all what you mentioned here I checked windows logs and I found in the application section so many error messages and the source is apache service
I just want to know how to deal with all these error message ?

Hi mostafa,

Well first lets see 'all these error messages' please.

PS. One of each is all you need to post

---------------------------------------------------------------------------------------------
(Windows 10 Pro 64bit) (Wampserver 3.3.4 64bit) Aestan Tray Menu 3.2.5.4
<Apache versions MULTIPE> <PHP versions MULTIPLE> <MySQL Versions MULTIPLE>
<MariaDB versions MULTIPLE> <phpMyAdmin versions MULTIPLE> <MySQL Workbench 8.0.23>
Read The Manuals Apache -- MySQL -- PHP -- phpMyAdmin
Get your Apache/MySQL/mariaDB/PHP ADDONs here from the WAMPServer alternate Repo
-X-X-X- Backup your databases regularly Here is How dont regret it later! Yes even when developing -X-X-X-